Monday, October 22, 2018

“Q&A: How Do I Know What Products Are Right for Me?”

Learning how to manage your incontinence can seem like an overwhelming task to those who are unfamiliar with the condition. Finding a good starting point on where to manage your incontinence can at first feel like finding a needle in a haystack; luckily, the knowledgeable and friendly staff at HDIS is a great resource to utilize at the beginning of your journey! We recently talked to one of the members on our CARE team and she shared some valuable insights on how to determine what products will best fit your needs.

According to our CARE expert, these are some great examples of questions you can ask yourself (or one of our highly trained CARE team members) to start:

Q: “Can you control you bladder leakage?”
A: “Usually, if the customer has heavy flow or leakage, I recommend a heavy or night-time product.”

Q: “Are you able to make it to the restroom?”
A: “If a customer can’t make it to the bathroom in time, I recommend heavy to overnight protection. This provides ultimate, around the clock protection. ”

Q: “Do you have a void when you sneeze or cough?”
A: “If sneezing and coughing are on the light side, I recommend a pad or a liner. These provide protection against light, occasional leakage.”

Q: “Are the products soaked after you drink something?”
A: “If a customer has an issue with heavy flow soon after fluid intake, I something from our heavy product line. Maybe a heavy pad, or the addition of a booster pad to a product that’s already being used.”
These questions are a good starting point to gauge the symptoms of incontinence you may be experiencing; however, for a more precise evaluation of the scope of your condition always be sure to make an appointment with your doctor. As you move forward in your journey towards managing your incontinence, please remember our CARE staff is always here to help with product recommendations and insight.

HDIS' friendly and knowledgeable customer care representatives are available to answer all of your questions. Give HDIS a call: 1-800-269-4663.

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